Richard Kong

• Implement government compliance laws regarding computer internet use. • Organize budget procurement acquisition analysis towards hardware software. • Coordinate support maintain business technology securities policies with solutions.

• Plan Server Operating System upgrade from Windows 2008 to Windows 2012. • Project advocate Azure and mobile Apple iPhone iPad devices and apps enrollment. • Strategize Jobsite mobilization setup migrate upgrade merge archive data services.

• Oversee procurement inventory asset database warranty license tracking. • ITIL process-oriented tasks macs, solving incidents, request, change or problems. • Transition company IT Operating System usage from Windows 7 to Windows 10.

• Communication escalate infrastructure network outage performance. • Mentor lead train engage high priority escalations during bridge outage calls. • Facilitate data server emergency backup tapes transition with IRON Mountain.

• Document IT knowledgebase site support processes and procedures • Administer Enterprise Servers security folders distribution group access. • Operate Active Directory VMware virtual remote private access platform.

• Manage hurricane disaster recovery plan for IT offsite physical access control. • Manage IT budget resources and execute measures to improve IT performances. • Manage IT service level agreements and IT project lifecycle methodologies.