Ramon Hernandez

• Specialized in the installation of fiber optics, optical spectrum analyzer, BER test sets, sniffers, in addition to configuring and setting-up test equipment to optimize network performance. • Provided expert advice and performed thorough quality control of the installation of all racks, electrical boards, fiber cables and reported defects to the Operations Manager and /or OSP Project Engineer. • Worked closely with the NOC, Sales, Engineering and initiated client interactions, discerning infrastructure needs, and aligning solutions with strategic goals.

• Built high-value client relationships to ensure personalized service for the sale of luxury and electric vehicles • Exceled at negotiating financial terms that ensure payment options meet your customers’ lifestyles, budgets, and expectations; close the deal. • Implemented strategies for continuous engagement, post-sales support, and loyalty-building and collaborate across departments, ensuring a cohesive, exceptional customer experience. • Adept at transitioning customers to the service department to support their ownership experience and successfully promoting upgrades of aftermarket parts and accessories.

• Analyzed on reserves and financial solvency, offering critical insights into the stability of insurance entities. • Developed and supervised institutional regulation modifications with evolving compliance standards ensuring meticulous compliance with legal and regulatory standards. • Managed operational changes, offering strategic guidance to enhance efficiency, effectiveness, and compliance. • Proactively identified and reported deficiencies, driving corrective actions and contributing improvement. • Addressed pre-licensing inquiries, providing valuable insights to ensure future clients meet regulatory standards. • Implemented robust systems for ongoing compliance monitoring, ensuring adherence to regulatory requirement.

• Directed cost-effective raw material and finished product procurement, optimizing the supply chain. • Managed the import process of products throughout Latin America Conducted credit negotiations with suppliers and performed supplier quality service evaluations. • Developed ISO 9000-based logistic procedures, planning supply routes, and verifying dispatch processes. • Managed all purchasing functions, from inventory to dispensing, ensuring a streamlined in addition created and maintained a safe warehouse environment, prioritizing employee well-being. • Specialist in logistic procedures using ISO 9000 quality system including planning of supply routes, internal auditor Quality system management (ISO 9000) enforcing current good manufacturing practices ensuring quality.

• Ensured efficient master production schedules and replenishment plans for sustained operations. • Evaluated and generated quality control reports, ensuring compliance with food safety standards. • Collaborated across teams to integrate production, QC, and inventory management for streamlined operations. • Led optimal inventory management, minimizing carrying costs and meeting operational objectives. • Evaluated and analyzed beverage portfolio, ensuring rigorous compliance with food safety standards.